In this course, students will delve into the essentials of quality management in pathology collection. They’ll learn about consistent and reliable collection techniques, ensuring accurate results. Emphasis is placed on safe handling practices, both for the patient and the phlebotomist, and on proper equipment use, maintenance and quality checks. Students will also learn to practice effective patient communication, thorough documentation, and understand the ethical considerations involved, including informed consent and data privacy. Students will learn from medical scientists and quality assurance officers with over 30 years industry experience. The program includes comprehensive online learning, alongside an engaging practical session where students can demonstrate their skills. Individuals who successfully complete the course will receive a certificate of completion.